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Ethical Fundraising Policy

DFN Project SEARCH is committed to ensuring that fundraising activities are carried out in an ethical manner and within the guidance set out by the Chartered Institute of Fundraising, the Fundraising Regulator, Information Commissioners Office, and the Charity Commission. Our Ethical Fundraising Policy outlines the way that fundraising and the receipt, refusal or return of donations at DFN Project SEARCH will be carried out. It also sets out our approach to adults at risk of harm who wish to donate to us. If you would like to read our Ethical Fundraising Policy in full, please contact

Complaint’s procedure

Our complaints procedure provides instructions for staff, associates, partners and trustees on how to address and resolve complaints in a timely, courteous, and effective manner, ensuring the appropriate level of professionalism and compliance within data protection legislation. View our complaints procedure in full here

Fundraising Complaints Procedure

If you would like to raise a complaint, you can contact us at development@dfnprojectsearch.org. We will endeavour to resolve complaints in a timely manner, usually within 5 days but we will inform you if your complaint is likely to take longer to resolve.
Where necessary, complaints will be escalated to our CEO. If you are still unhappy, we will advise you to contact the Fundraising Regulator who can independently investigate the complaint.

Fundraising complaints procedure

Privacy Statement

We are committed to protecting and respecting your privacy. Our Privacy Statement sets out how we use your personal data, how you can control the way in which we use that data and what actions you can take if you would like to change the way in which your data is being used. This privacy notice is intended for anyone who has a relationship with DFN Project SEARCH, whether or not you use our website and other digital channels.
Please click here to read our privacy statement in full.

Equality, Diversity & Inclusion

DFN Project SEARCH is working towards a fairer and more equitable society for people with learning disabilities and autism spectrum condition. We want the businesses we work with to create more inclusive workplace cultures and we know that to achieve this, we must lead by example with strong policies and procedures relating to equality, diversity and inclusion. We are committed to encouraging equality, diversity and inclusion among our workforce and associates, and eliminating unlawful discrimination so that each employee to feel respected and able to give their best. In providing services DFN Project SEARCH is also committed against unlawful discrimination of beneficiaries, partners and members of the public. If you would like to read our Equality, Diversity and Inclusion Policy in full, please contact admin@dfnprojectsearch.org.


DFN Project SEARCH believes that Safeguarding is fundamental to our work. We only work with organisations that share our commitment to Safeguarding and embrace opportunities to share learnings with our knowledgeable partners. Our Safeguarding policy is designed to support an improved safeguarded environment for those that DFN Project SEARCH employs or commissions, works with and the work of those it supports. It applies to all DFN Project SEARCH employees, volunteers, trustees, and associates. Alongside this policy DFN Project SEARCH provide guidance for partners that deliver DFN Project SEARCH programmes Please find our Safeguarding Expression of Concern form here. If you would like to read our Safeguarding Policy in full, please contact admin@dfnprojectsearch.org.